General
Does Captain Android offer a money-back guarantee?
We provide a 14-Day Money Back Guarantee when you hire staff on a month-to-month basis. Under this guarantee, if you are not completely satisfied with our service then you can cancel within the first 14 days of the first month and we will refund the unused portion of your fees in full.
What payment methods will Captain Android accept?
We accept payment via PayPal. PayPal accepts a range of payment methods including Visa, Mastercard, Discover, electronic check and direct debit.
Hiring staff
How does month-to-month hiring work?
Hiring staff from us on a month-to-month basis is much like hiring your own in-house staff but the staff work from our offices instead of yours and are employees of our company rather than yours. Because they are our employees, you do not have to pay for all those employment-related overheads, like paying for office space, equipment, furniture, retirement benefits, leave entitlements, medical insurance and so on.
Our service is highly scalable too. Add staff during peak work periods and easily remove staff in quieter periods.
The staff assigned to you work exclusively for you during your daily support period, so you can assign as much work to them as time permits. You can assign single or multiple projects. To maximize the value you receive from the time you have paid for, it is important that you assign a sufficient volume of work to keep your staff busy throughout each shift.
You retain full control of the development process. You allocate tasks directly to the staff you hire, and they report directly back to you. In this way, you can easily set priorities, monitor work and adjust project specifications during the development phase if you wish. You can also decide what shortcuts to take and what areas you want your staff to spend more time on. You can therefore ensure an efficient development process which delivers the product you want.
The payment cycle is monthly-in-advance via automated recurring billing (PayPal subscription). You can cancel at any time to avoid further charges.
How does week-to-week hiring work?
Week-to-week hiring works the same way as month-to-month hiring, the payment cycle is just weekly-in-advance via automated recurring billing (PayPal subscription). Since the weekly price is higher than the monthly price, we recommend that this option only be used for short-term hiring.
Can I start part-time and upgrade to full-time?
You are welcome to do this but one drawback of this approach is that the staff member who is working for you on a part-time basis may not be available to work for you on a full-time basis. Therefore, a staff change may be necessary upon upgrade.
Who handles project management?
When you hire staff on a monthly or weekly basis, we provide basic supervision only, meaning that we ensure that your staff are at work at the required times and apply themselves in a professional manner while at work. You would control the project by assigning tasks directly to your allocated staff and monitoring their work. For further details please refer to the How does month-to-month hiring work? FAQ above.
Where are the staff located?
All of our developers work from first-class technology parks in India.